What wholesale buyers say about working with us

40ft container, Cream and Grade A used clothing

We buy for three market stalls in Lagos and our biggest problem with other suppliers was always the gap between the photos and the goods that arrived. This order was different. Before loading we received a full set of photographs and a short video of the bales, and the sorting matched what had been written into the quotation: ladies summer wear on top, jeans and children's clothing underneath. The paperwork reached us before the vessel arrived, which made clearing far calmer than usual. Communication was in plain English and questions were answered the same working day, including on the size ratio inside the ladies bales. I would like the shipping documents to be issued one day earlier next time, but that is a small point. We resold most of the container within four weeks and have already asked for pricing on a repeat order for the next season.

Two pallets, branded ladies mix

I sell second hand fashion online and I do not need a container, so I was glad that a two pallet order was taken seriously. The mix was clean, well folded and genuinely listable: very few items went to recycling, which for me is the number that matters. Delivery by road across the EU took five days and the driver called ahead. The written offer explained clearly that brand percentages could not be promised, and I found that honesty more useful than the promises I have read elsewhere.

20ft container, mixed summer stock

Our first purchase from Europe. The team asked detailed questions about our climate and customs requirements before quoting, which told me they understood the region. Grading was described exactly as it arrived and the loading photographs were sent while the container was still open. Transit was two weeks longer than the indicative estimate because of port congestion, so I have given four stars rather than five, but we were kept informed at every stage and the documents were correct on first submission. Pricing was fair for the quality and we are now discussing a standing monthly pallet order.

Mixed pallets, new clothing overstock

New European overstock is difficult to source in reliable quality at our volume. What convinced us was the inspection stage: we reviewed photographs of the actual cartons and asked for two categories to be swapped before packing, and that change was made without argument and reflected in the revised invoice. Labels were intact on almost everything and the size curve suited our stores. Support in Spanish made the process much easier for our office.

45kg bales, ladies and children mix

We started with a small trial of bales because we had been disappointed before. The trial was honest, so we moved to a full container three months later. Bale weights were accurate, the wrapping survived handling and there was no damp, which is the fastest way to lose money in this trade. I also value that nobody promised us customs clearance times or told us the goods were something they were not.

40ft container, footwear and accessories

Footwear is harder to buy blind than clothing, so I asked for a great deal of evidence before committing, and it was all provided: photographs by category, weights, and a written breakdown of men's, ladies and children's pairs. What arrived matched the manifest. Pairing was good and the proportion of unsellable singles was lower than I expected for this grade. I would have liked more sandals in the summer mix and said so; the team recorded it for the next offer rather than pretending it had been included.

20ft container, Grade A used clothing

Correspondence in French made a real difference for us. The quotation set out the grade, the number of bales, the port and the Incoterm on one page, with no hidden extras added later. Photographs before loading, documents by email, and a person who answered on WhatsApp when the vessel was delayed. Quality was consistent through the container, not only in the first bales we opened.

Pallet mix, ladies summer

Quick, clear and professional. I ordered one pallet to test the summer ladies mix for two small shops and it arrived within the week by road. The items were current styles rather than tired stock, and the invoice matched the quotation to the cent.

20ft container, mixed clothing and shoes

Good experience overall. Sorting quality was strong and the mixed container gave us a sensible spread for our customers. The indicative price we saw online moved once the final grade and quantity were fixed, which was explained in advance, but buyers should expect to confirm the real figure in writing before budgeting. Loading photographs and the packing list were sent promptly and the goods reached us in good condition.

Two 40ft containers, ladies and children

We compared four European suppliers and chose this one because the answers were specific instead of promotional. Our compliance team needed written confirmation of what could and could not be shipped to Vietnam, and we received a careful reply that also told us where we had to verify our own import permissions. Both containers were prepared to the agreed specification, the second one faster than the first. Photographs, weights and documents were complete. This is now our main European sourcing route.

Pallets, mixed branded stock

The branded pallets were described honestly: brands present depend on availability and nothing was guaranteed beyond what the offer stated in writing, which is the correct way to sell this category. Authenticity evidence was supplied on request. Delivery to Jebel Ali went smoothly and the goods were presentable enough for our outlet shelves with minimal re-sorting.

Bales, Cream grade ladies

I run two small shops and buy a few bales each month. The grading has stayed consistent across five orders, which lets me price with confidence. When one bale was lighter than the label, it was checked and credited on the next invoice without a long argument. That single response is why I keep ordering.

Pallets, mixed branded stock

This was our second order and the standard held up. Grading was described exactly as it arrived and the sorting matched what was written into the offer. Questions were answered the same working day, including detailed ones about size ratios. Bale weights matched the labels and the wrapping arrived intact with no damp inside. I would recommend starting with a trial like we did.

Pallets, ladies branded mix

Our wholesale customers are demanding, so the sorting had to be right. The quotation set out the grade, quantity, packing, port and Incoterm on one page, with no extras added later. Nothing was promised about brand percentages beyond what the written offer stated, and I prefer that honesty. Questions were answered the same working day, including detailed ones about size ratios. They told us clearly which import checks we had to confirm ourselves rather than guessing on our behalf. I asked for more sandals in the next summer mix and it was recorded rather than promised falsely.

Bales, jeans and denim

My main worry before ordering was whether the goods would match the photographs. Road delivery inside the EU took under a week and the driver called ahead. Labels were intact on almost all of the new stock and the size curve suited our stores. They told us clearly which import checks we had to confirm ourselves rather than guessing on our behalf. The quotation set out the grade, quantity, packing, port and Incoterm on one page, with no extras added later. This is becoming our main European sourcing route.

Pallets, household textiles

We import for distribution and needed a supplier who answers questions properly. The invoice matched the quotation to the cent, which is rare in this trade. Bale weights matched the labels and the wrapping arrived intact with no damp inside. Questions were answered the same working day, including detailed ones about size ratios. The packing list and loading photographs were sent promptly and matched the goods. Labels were intact on almost all of the new stock and the size curve suited our stores. We have already placed the follow up order.

40ft container, Cream and Grade A used clothing

We buy every month and consistency matters more to us than the lowest price. Quality was consistent through the whole load, not only in the first bales we opened. Nothing was promised about brand percentages beyond what the written offer stated, and I prefer that honesty. They told us clearly which import checks we had to confirm ourselves rather than guessing on our behalf. I will order again for the next season.

40ft container, Cream and Grade A used clothing

This was our second order and the standard held up. Quality was consistent through the whole load, not only in the first bales we opened. Bale weights matched the labels and the wrapping arrived intact with no damp inside. The invoice matched the quotation to the cent, which is rare in this trade. The packing list and loading photographs were sent promptly and matched the goods. We resold most of the load within a month and have asked for pricing on a repeat order.

40ft container, mixed clothing and shoes

We buy every month and consistency matters more to us than the lowest price. Nothing was promised about brand percentages beyond what the written offer stated, and I prefer that honesty. Documents reached us before the vessel arrived, so clearing was calmer than usual. The proportion of unsellable items was lower than we budgeted for at this grade. The quotation set out the grade, quantity, packing, port and Incoterm on one page, with no extras added later. We are now discussing a standing monthly order.

Two pallets, branded ladies mix

We supply small shops and needed goods we could put out the same week. Grading was described exactly as it arrived and the sorting matched what was written into the offer. The packing list and loading photographs were sent promptly and matched the goods. We asked for two categories to be changed before packing and that was done and reflected in the revised invoice. They told us clearly which import checks we had to confirm ourselves rather than guessing on our behalf. Documents reached us before the vessel arrived, so clearing was calmer than usual. Four stars rather than five only because transit took longer than the indicative estimate, and we were kept informed throughout.

Pallet mix, kids clothing

We import for distribution and needed a supplier who answers questions properly. The proportion of unsellable items was lower than we budgeted for at this grade. Photographs and a short video of the packed goods were sent before loading, which made the decision easy. The invoice matched the quotation to the cent, which is rare in this trade. This is becoming our main European sourcing route.

Two pallets, branded ladies mix

We ordered as a trial before committing to a container and it worked out well. They told us clearly which import checks we had to confirm ourselves rather than guessing on our behalf. We asked for two categories to be changed before packing and that was done and reflected in the revised invoice. Quality was consistent through the whole load, not only in the first bales we opened. Road delivery inside the EU took under a week and the driver called ahead. We are now discussing a standing monthly order.

45kg bales, ladies and children mix

We import for distribution and needed a supplier who answers questions properly. The invoice matched the quotation to the cent, which is rare in this trade. The packing list and loading photographs were sent promptly and matched the goods. Quality was consistent through the whole load, not only in the first bales we opened. We resold most of the load within a month and have asked for pricing on a repeat order.

Two pallets, branded ladies mix

A straightforward purchase from start to finish. They told us clearly which import checks we had to confirm ourselves rather than guessing on our behalf. Bale weights matched the labels and the wrapping arrived intact with no damp inside. Questions were answered the same working day, including detailed ones about size ratios. We asked for two categories to be changed before packing and that was done and reflected in the revised invoice. The proportion of unsellable items was lower than we budgeted for at this grade. I will order again for the next season.